FREQUENTLY ASKED QUESTIONS

What is your return policy?

We want you to love your purchase! If for any reason you're not completely satisfied, you may return most items within 30 days of receiving your order. Please ensure that the items are unused and in their original packaging. To initiate a return, contact our customer service team at customerservice@poshposseboutique.com for further instructions. For more information, see our Refund Policy.

How long does shipping take?

Shipping times vary based on your location. Orders within Canada and the U.S. typically arrive within 5-7 business days. International shipping can take between 10-20 business days. You will receive a tracking number once your order has shipped to keep you updated on its journey. For more information, see our Shipping Policy.

Do you offer free shipping?

Yes! We offer free standard shipping on all orders within Canada and the United States. For international orders, shipping fees are calculated at checkout based on your location.

How can I track my order?

Tracking your order is easy! Once your order has shipped, you will receive a confirmation email with a tracking number. You can also track your order by visiting the Track Your Order link located at the bottom of our homepage. Simply enter your tracking number to see your order's status in real-time. If you have any trouble, our support team is here to help.